Understanding Six Sigma Concepts

• Philosophy  : 

Philosophically, Six Sigma is a culture change effort to position a company for greater customer satisfaction, profitability, and competitiveness.

• Vision  :

As a vision, Six Sigma is  a company’s management strategy to direct the superiority of product/service and a near-perfection goal in meeting customer requirements.

• Tool  : 

As a tool, Six Sigma is tools to improve quality by removing process variations and defects.

• Method : 

As a method, Six Sigma is a highly technical method used by engineers and statisticians to fine-tune products and processes.

• Metrics : 

As a metrics, Six Sigma means 3.4 defect probability per 1 million opportunity.